Shipping and Returns

Free Global Shipping 

We offer free shipping anywhere in the world. 

Australian orders are sent via Australia Post registered service with signature on delivery.  Orders within metro areas usually deliver within 3-5 business days. Regional areas, QLD and WA will take between 3-6 business days. 

International orders are sent Australia Post with full tracking. 

International orders may take 3-10 business days depending on location.  You will receive full tracking on all orders. 

Express shipping available within Australia for an additional $25.


Free returns on all orders within Australia.

Exchanges & Returns

If you wish to return or exchange an item you must make contact within 7 days of receiving your purchase. Please email tabatha@alloracapes.com.au to notify us of your intent to exchange or return.  

No refunds are given on sale items. 

All returns must be received within 7 days unworn, with all original packaging attached.  

Return to - 

Allora
P.O. BOX 779
Port Melbourne  VIC   3207
Australia

If you have any questions please email tabatha@alloracapes.com.au or phone +61 (0)402 118 039.


International Exchanges & Returns 

We are happy to offer an exchange or a refund. Please make contact within 10 days if you wish to return.  

Faults

If you find a fault with your garment when you receive it please contact us immediately via email tabatha@alloracapes.com.au and we will organise a replacement for you.